A Tale of Two Salespeople

A Tale of Two Salespeople

“I’m tired.” That was the response the salesman — let’s call him Bob — gave me when we started our one-on-one training session. I had asked how his day was going, and in the past, Bob’s response ranged from “good” to “great.” But today, Bob was tired. “I’m...
The Value of Asking Someone if They’re OK

The Value of Asking Someone if They’re OK

I love big ideas. I love epiphanies and game-changing breakthroughs. But as I creep through my fifties, I’m starting to see how little moments in life can also equal big things. A couple just happened to me this past week. The first occurred right before a kick-off...

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